ServiceMaster Restore of Edmonton
12240 - 142 STREET N.W. (780) 443-4338 Visit Website
Edmonton, AB T5L 2G9
November 10, 2019
The ability to have constant communication. When we were unable to reach you, our phone calls were returned in a matter of short time.
November 4, 2019
We had excellent service from Service Master. All work from damage assessment, site cleanup to repair and restoration were done extremely professionally by cheerful and competent team members. I am very happy with the work done. My only complaint would be that I did not get much in the way of project updates which made it hard to know what/when things were going to happen so it was hard to know when people would need access to the home etc. So a bit more project management updates would have been helpful. Thanks
November 3, 2019
The installer ,Doug did an above average job and l couldn’t be more Satisfied with his work and the product that was installed.
November 1, 2019
The single point project management and coordination of all activities made this project seamless and hassle free.
October 29, 2019
Jason and the staff were absolutely wonderful! When the flood occurred they came immediately and covered the floors to the basement with padding to prevent further damage and proceeded tot he basement where they packed up some things and moved them to a safe area (only one part of the basement didn't flood), removed the wet carpet, removed about 2 feet of the dry wall and then took all the garbage away. They left fans to help dry out the basement and Jason checked with me every day to see how things were drying out. Our insurance adjuster (who came before Jason and his crew) told me that none of this would be covered by our insurance. Jason was surprised and asked me for the name of the adjuster. He called the adjusted and was some how able to convince him that this should be covered. I am so grateful to Jason for doing that otherwise it would have cost us a fortune. Although it took some time for Service master to come back and complete the repairs, they were excellent in communicating with me to move the furniture out of the office area, then have the new carpet installed, the wallboard replaced, other woodwork replaced, everything painted and then the furniture moved back into the office area.The workmen who came to do the repairs were very polite, they phoned before they came, did their work and cleaned everything up before they left. I am absolutely satisfied with the service you provided. The flood was very upsetting for us and to have people who understood and were very supportive made the whole incident bearable. You people were GREAT!
October 15, 2019
Appreciated the prompt contact and problem solving within an hour and a half Thank you Cole. Appreciated the wonderful staff and hardworking team. Restoration team (Alan, Roger, Marc) we’re hardworking, and positive with the restoration process. It is rare to deal with a hardworking, competent manager (Cole). Team packing and working with restoration was deeply appreciated. One item would have been appreciated. Contact for restoration timeframes and understanding as a first time client as to the process and timeframes I should be advised of for the finishing of the project. Deeply appreciative of the team Carole.
October 13, 2019
St. Albert, AB
I was very impressed with the prompt response to a flood situation by multiple teams of well trained, efficient workers. Coordination of all aspects of the restoration process was amazing and the standard of workmanship outstanding as well. I was also very pleased with the attention given to worker safety while in my home. Thank you Service Master for a job well done.
October 12, 2019
Sherwood Park, AB
The people who came to our rescue were polite, respectful and reliable. They were professional and quick to respond to our needs. The quality of the restoration was exemplary!
October 12, 2019
Meave & Thomas Crothers
Great service, very professional and pleasant to work with. Changed a very stressful scene to much easier to accept. Great job people!!!!
October 10, 2019
The staff was very helpful and friendlg
October 8, 2019
Leduc County, AB
Up till now servicemaster has been very efficient and great people
October 1, 2019
Conducted the appropriate work scope to do the restoration right, but without going overboard.
September 27, 2019
Everything looks like new and they were very professional
September 27, 2019
I appreciated service Masters selection of contractors to get the work done that needed to be done in. Despite many obstacles and scheduling conflicts that arose, they were extremely professional and accommodating.
September 26, 2019
Almost all kind of work is v. Good especially Finishing work was excellent.
September 25, 2019
Service was quick Communication was pretty good Work done was good and the employees always made sure they cleaned up when they were done
September 10, 2019
I was always called prior to workers coming here and they arrived as arranged. I was quite pleased with the work done.
September 9, 2019
Project manager was very easy to work with and very responsive to any questions and concerns. On site crews were phenomenal. All crews left the site in a very clean and organized state at the end of every day.
September 8, 2019
Wow! We were so impressed by our services, start to finish. Our project manager, Taryn, was so responsive to our needs and kept in touch by phone or email all the way through the project and answered all of our questions as we went along. Our workers were all top-notch from the team that moved our belongings in and out, to our plumber, carpenter, floor installers and cleaners. They were meticulous and detail-oriented in their work and I am so grateful for all the services provided. Thank you!
August 28, 2019
I was impressed with the quick turn-around from first point of contact to completion of work.